BMO Institute for Learning

About IFL


Space for Inspiration and Learning


The IFL was built in 1994 as a learning and collaboration space – and today it is one of the few standalone, corporate learning facilities in Canada. The open atmosphere inspires innovation and changing the way people meet.

Today, we proudly host many of Canada's best employers, who are equally committed to the growth and development of their people.


Our History


The IFL was designed by the internationally-recognized Canadian architect Raymond Moriyama. Working in partnership with BMO, the goal was to build an inspiring space that would transform the learning community, and reinforce the BMO spirit of innovation and collaboration.

Comprised of three main areas, the IFL includes a Learning Centre, a Grand Hall with two large adjoining meeting spaces (The Presentation Hall and The Forum), and a hotel wing with 150 guest rooms and leisure facilities.


The Grand Hall

The Grand Hall

Called the 'Bow' because of its unique shape, the glass-enclosed Grand Hall cuts across the heart of the building, uniting the three main areas of the IFL. It is the place where all paths cross, and is a bold symbol of BMO’s flight into the future.


BMO Heritage Room

BMO Heritage Room

The Heritage Room brings the BMO story to life through interactive displays and technology.  A celebration of many BMO ‘firsts’ it demonstrates our ability to embrace and lead change, motivated by an unwavering commitment to our customers.



Customer
Service

Our hospitality partner, Dolce Hotels & Resorts delivers on BMO’s promise of great customer service, every day, through every guest interaction. Many of the Dolce employees have been with the IFL since our opening in 1994. Dedicated professionals, they deliver exceptional, personalized service that is some of the best in the business. From a warm welcome, to a desire to assist you with any request – your time at the IFL will be remembered long after your visit has ended.

Providing a great customer experience

Environmental
Initiatives

We are committed to minimizing the impact of our operations on the environment and demonstrating sustainability leadership. In 2016, the IFL was the first building in Canada to be certified to the new ISO 14001:2015 standard for the implementation of a rigorous environmental management system.  We have implemented many programs to reduce energy consumption and emissions from our building, and are contributing to BMO’s ongoing carbon neutral status.

In 2017 we became bullfrogpowered with 100 per cent green electricity.


Careers

Careers at BMO

There’s never been a better time to be part of BMO

Learn more

Careers in Hospitality

Our hospitality partner- Dolce Hotels and Resorts – is always on the lookout for people who will work passionately, are curious thinkers, and active doers.

Learn more

Careers


FAQs


Where is BMO IFL Located?

The IFL is conveniently located at 3550 Pharmacy Avenue, and is easily accessible from Toronto Pearson International Airport as well as the downtown core. For more information on our location or directions, contact our Front Desk at 416-490-4300.


Who do I contact to book a meeting or conference at the IFL?

Contact Event Reservations or call 416-490-4389 and one of our representatives will be happy to help you.


How do I plan my meeting or conference at the IFL?

Our hospitality provider will assign you a dedicated Conference Planner who will be your single point of contact in both the planning and implementation of your event. Your planner will work with you, taking care of all the details so you can focus on your meeting objectives. Please contact Event Reservations to get started.


What type of events can be hosted at the IFL?

We’re host to a wide variety of events, from intimate meetings to large Town Halls, learning sessions, strategic planning sessions, trade shows, as well as private receptions, awards galas and holiday events. Our facilities are very flexible and can accommodate a wide range of needs.


What room configurations are available?

We offer a range of room styles and configurations to accommodate the needs of your event. View our Room Capacity and Set Ups for more information on the different types of meeting rooms available.


Can I get access to the venue early to set up?

Yes. Talk to your Conference Planner to set up a time to access your venue and set up before your event.


Can I visit the IFL for a tour before booking?

Absolutely. One of our Sales Managers or Conference Planners would be happy to take you on a tour of the IFL so you can see all of the amenities, rooms and services we have to offer. To book a tour, contact Event Reservations or call 416-490-4389.


What method of payments do you accept?

We accept Interac, MasterCard, VISA, American Express, cash or company cheques.


Are you able to provide staff for my event?

Yes, the IFL is able to provide a wide variety of event staff. Your dedicated Conference Planner will be happy to discuss staffing requirements and pricing with you.


How do I pay gratuities?

We are a gratuity free facility. Our associates are as attentive as they are friendly. Your comfort is their concern and tipping is not required.


Does the IFL provide technical/audio assistance?

Yes. We have an extensive in-house inventory of audio-visual equipment, and a dedicated on-site team of professional, courteous and highly experienced AV/IT technicians who will help you set up, test and operate your AV presentation, webcast, videoconference, or secure a private network.


Does the IFL have a recycling program?

Yes, the IFL is ISO 14001 certified with an Environmental Management System.


What is the IFL smoking policy?

The IFL is a 100% smoke-free facility with outdoor designated smoking areas in the Courtyard and The English Garden.


Does the IFL have Wi-Fi?

Yes. The IFL provides complimentary Wi-Fi for all guests throughout the facility. If for confidentiality reasons you require a password-protected, secure private network for your meeting, we can provide you with a reliable and secure network for your exclusive use.


Is there a shuttle service?

If you need to shuttle guests between specific locations, the Front Desk or your Conference Planner can help arrange other transportation.


Does the IFL have on site accomodations?

The IFL offers 150 individual guest rooms with a variety of amenities that will make guests feel at home without having to leave the property. We are proudly supported by Dolce Hotels and Resorts, a leading hospitality company. Our Front Desk is open 24 hours a day to ensure your stay is comfortable and secure.


Does the IFL provide catering services?

Yes, we provide on-site catering services. Whether you are planning a banquet for 300 people or a coffee break for 20, we are happy to design a menu to suit your meeting purpose, theme, and personal taste. Your IFL Conference Planner will work with you to customize a menu to suit your event needs.


Do you meet special dietary requests or vegetarian cuisine/options?

We offer a wide selection of appetizing and satisfying dining options that meet most dietary needs. However, should you not be able to find what you’re looking for, speak with one of our Associates in the Dining room wearing a red tie – they are available to help with special dietary requests.


What are the Dining Room hours of operation?

  • Breakfast 6:30 a.m. to 8:30 a.m.
  • Lunch 11:30 a.m. to 2:00 p.m.
  • Dinner 6:00 p.m. to 8:00 p.m.

What recreation activities are available at the IFL?

We offer many recreational activities through our Wellness Centre, as well as a Social Centre lounge where guests can relax and socialize. For a list of current activities please contact the Front Desk.


What are the Social Centre hours of operation?

Full service bar & light menu are provided from 5:00 p.m. to 12:00 a.m. nightly.


What are the Wellness Centre hours of operation?

Fitness Centre & Locker Rooms, 24 hours a day/7 days a week.
Pool Area, 6 a.m.- 10:00 p.m. Monday – Friday. Hours are subject to change.


Are there spa services?

The IFL does not have an on-site spa however spa services can be arranged if requested.


Is there a pool?

Yes. The Wellness Centre has a 20 metre indoor lap pool as well as a whirlpool for guests to enjoy.


What facilities are included in your Wellness Centre?

Our Wellness Centre includes a fitness room with a complete range of work out equipment, 20 metre lap pool and whirlpool. We also provide change room facilities with lockers & showers. Complimentary towels and hairdryers are provided.


Do you have dry cleaning services?

Valet laundry/dry cleaning is available. Slips are provided in the guest room. Laundry dropped off to the Front Desk by 8:00 a.m. will be returned the same day. Charges will be added to the guest's account and can be settled at check out. Should guests wish to do their own laundry, a clothes washer and dryer are available at no cost. Detergent and fabric softener are available.


What if I require non-emergency medical or dental assistance?

Non-emergency medical or dental assistance can be arranged through the Front Desk with local physicians, optometrists and dentists who accept short-notice referrals.


Where is the closest hospital?

The closest hospital is Scarborough Hospital, 3030 Birchmount Road. Phone (416) 495-2400


What amenities are included in the guest rooms?

Each guest room includes free Wi-Fi, coffee maker with complimentary tea and coffee, hair dryer, extra blanket, scale, luggage stand, ice bucket/glasses, toiletries, iron and ironing board, windows that open, individually-controlled heating and air conditioning and cable TV.


I’d like to book a room to stay for a few nights, but I’m not part of a group meeting/event. Can I do that?

Sorry, the IFL does not offer guest rooms to individuals. You can only book a guestroom if you are attending a meeting or event.


Why is BMO so strongly invested in learning?

Quite simply, learning matters. We care about developing our employees for two key reasons:
- we owe it to our customers to continually build new capabilities to meet their evolving needs
- our employees have told us how important it is, for BMO to help them learn in their job, grow for their career and follow their passions

The IFL is a tangible symbol of BMO's commitment to our employees' learning and development, and in 2016, we invested approximately $78 million to deliver learning across the company (an average of $1700 and 26.9 hours per employee).